
Vonex: #1 in Australia for Customer Satisfaction with the Lowest Complaint Rate
Vonex is proud to announce that it has been ranked #1 in Australia for the lowest customer complaint rate in the telecommunications industry, according to the latest Telco Complaints-Handling Performance Report released by the Australian Communications and Media Authority (ACMA). The report, which analysed telco complaint handling for the Quarter Ending September 2024, found that… Continue reading Vonex: #1 in Australia for Customer Satisfaction with the Lowest Complaint Rate

Vonex Completes Acquisition of OntheNet
Telecommunications innovator Vonex Limited (“Vonex” or the “Company”) (ASX: VN8) is pleased to advise that the Company has completed its acquisition of Network Technology (Aust) Pty Ltd t/as OntheNet (“OntheNet”), first announced to the ASX on 5 October 2022 (the “Acquisition”). OntheNet provides data network, voice and hosting/colocation services primarily to business customers across Australia.… Continue reading Vonex Completes Acquisition of OntheNet

Data Security: How we are protecting our customers
With identity fraud on the rise, keeping our personal information safe is essential, but with growing digital footprints, harder to manage. Recent major hacking events over the last 12 months have served as a wake-up call for all businesses to tighten security measures Here are some of the steps we take to protect our customer’s… Continue reading Data Security: How we are protecting our customers

Partners in wholesale solutions
2SG is a wholesaler of hardware and connectivity solutions such as mobile broadband, voice, modems, routers, among other products. It also offers wholesale NBN fixed line services through both a direct point of interconnect and via Optus Wholesale. Its customer base includes managed service providers, ISPs and system integrators. Visit website

Serving businesses better with MyNetFone
Vonex acquired MyNetFone’s small business and residential business, which includes cloud phone, mobile and internet services under the MyNetFone brand in July 2021. This acquisition helps materially expand Vonex’s footprint of small-to-medium enterprise and residential customers across Australia, as well as bring in new channel partners.