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Client Case Studies

Helping businesses work differently

We've developed tailored solutions for a range of industries, to streamline small business' communications. Here are some of their success stories.

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Hear from our customers

“After spending 3 days on the phone to big telco, Vonex had everything ready to go and I was connected that day!”

5/5

Jennifer

Free resources for growing businesses
From industry insights and guides, to free plans for existing customers, we are always looking for ways to help your business stay at the top of its game.
Providing custom built solutions
Our team’s expert knowledge and on-the-ground presence, coupled with our feature rich product range, means we can find solutions perfectly suited to your set up.
Developing innovative technologies
Vonex created one of the first cloud-based business phone systems in Australia to streamline and manage all your business’ mobile and landline calls via a secure internet platform.
Partnerships with leading brands
Vonex are proud to have partnered with Qantas Business Rewards and can reward you with 1 Qantas Point for every $1 spent on monthly plans.
Infrastructure
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Appointed by the Sydney Harbour Federation Trust, an Australian Government agency established to preserve and rehabilitate a number of defence and other Commonwealth lands in and around Sydney Harbour, Vonex was engaged to extend the fibre optic ring around Cockatoo Island and improve the Islands connectivity
Cockatoo Island is now tourist destination with due to its rich heritage, campground accommodation, waterfront cafés and picnic spots, guided history and paranormal tours. With this in mind the safety of all visitors is paramount, and a cloud based or Internet Protocol (IP) public announcement system was scoped, project managed and installed by Vonex.
harbour trust

3 weeks including scoping and local government building works approvals.

Vonex has an ongoing relationship with Sydney Harbour Trust to help manage infrastructure projects across all their facilities. The Cockatoo Fibre Optic project included:

  • Installation of Multi-Mode Fibre Optic cable between on-site Heritage buildings
  • Installation of Data Cabinets, Fibre Trays, Data Switches and power supplies
  • Installation numerous high powered, IP P.A Speakers across the island, these were mounted to existing infrastructure to comply with all heritage requirements of the island. The speakers were then cabled and connected into the extended fibre optic network.
  • Installation and programming of the communications equipment for the emergency P.A system.
  • The P.A system is accessed and integrated into the IP phone system for local staff and
    rangers to access and key points across the island.
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3 Months 

  • Installation of a new high-speed fibre optic network to connect the warehouse to the office 

  • Installation of data, voice, access control, video and alarm infrastructure cabling throughout the office and warehouse 

  • Supply and install new data cabinet in comms room, terminate all data, voice and fibre points into the cabinet. 

  • Supply and install a Bosch Access and Security System, including card readers, alarm detectors, long range alarm detectors, security door latches and employer access cards. 

  • Supply and install a Dahua High-Definition IP Camera System with 39 High Def Cameras and IP recorder 

  • Install Merake WiFi access points in Warehouse 

  • Remove and re-install and manage the NEC PABX phone system from their old head office to the new site. Recommission system after hours and install SIP trunks and re-initiate all handsets 

Infrastructure
Tyres Logo
Vonex has provided services to Tyres4U for over 5 years and continues to have an ongoing relationship with the company as they expand into new locations or where their technical requirements evolve.
Tyres4U specialises in the distribution of market- leading brands in all major categories of the tyre industry, with a focus on the commercial sector.

Tyres4U operates in every state and territory of Australia and has 10 separate branches strategically situated throughout Australia and 3 branches in New Zealand. Our most recent project was undertaken at their head oäce, located at Smithfield, New South Wales.

See more Infrastructure projects
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Phone & Internet
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“People buy from people, being contactable, understanding a customer’s expectations, these are conversations best had over the phone”
Aspire Technologies, one of Vonex’s Strategic Channel Partners, were able assist Brand Branding Workwear in setting up the company’s phone and internet systems. Thanks to the Vonex network, the team has multiple phones all on the one phone number so any team member can answer the phone and never miss a call.
Cloud Calling
specialty balloons logo
“There were savings but it’s the features that I wasn’t even aware of at the time that have changed the way we can connect with customers, that’s what had impressed me the most.”
Ty and his team at Speciality Balloons Printers had a seamless transition to the Vonex platform. With the help of Vonex’s strategic Channel Partners Jason and Sanjay from IT Gold, their team was able to take their phone home, plug it in to their internet at home and work without any disruptions.
men in balloon printers office

Going above and beyond

Providing custom built solutions

Our team’s expert knowledge and on-the-ground presence, coupled with our feature rich product range, means we can find solutions perfectly suited to your set up.

Developing innovative technologies

Vonex created one of the first cloud-based business phone systems in Australia to streamline and manage all your business’ mobile and landline calls via a secure internet platform.

Partnerships with leading brands

Vonex proudly partners with Qantas Business Rewards to bring you bonus points on eligible voice plans

Customised Solutions​
Our phone systems, internet modems and hardware we supply are fully configured in house to your exact specifications before being delivered to you.
Easy Transitions
Your business can connect to the cloud from anywhere - just plug in your pre-programmed handset into power and any internet connection. That’s what we call plug and play!
Continuous Innovation
Our technology and infrastructure are highly flexible, allowing you to scale your business with ease. Do you need new lines in your current office? Setting up a new interstate branch? It’s as easy as adding a new phone and connecting it to your internet
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