Phone Systems

Call Management Console

girl showing reports on imac

Boost performance and customer service with mobile-ready call data visualisation and recording software

Get in touch with your local Channel Partner to set up a plan that works for you.
Insight

Insight

Insight provides powerful data visualisation via an intuitive dashboard and essential wallboard.

  • View user-level reports and performance metrics to monitor your team’s activity
  • Accessible from any internet-facing device
  • Get quick access to KPI reports via any client device
Report

Report

Report provides powerful dashboards, wallboards and reports that can be easily exported to PDFs.

  • Browse, customise and schedule reports to identify trends in performance
  • Customisable wallboards and dashboards
  • Collate data and view observations and recommended actions
Record

Record

The Record module delivers fully integrated call recording with extensive functionality.

  • Monitor call quality and staff performance
  • Protect your business from disputes
  • Train staff on call handling techniques
  • Encryption & security

How to get connected

Book an appointment
Speak to your local Partner
Connect to the Vonex network