Upgrade your everyday
nbn® internet plans built for how you live online.
Check your address to see which nbn® speeds are available at your home.
Find the speed your home’s been waiting for
It started with one device. Now the whole home’s online.
Compare nbn® plans and choose the speed that supports every morning scroll and late-night rabbit hole.
Hardware
Review your order
Plan Details
Select a plan
Typical Evening Speed N/A $0.00/mthTotal Monthly Cost
$0.00/mthUpfront Costs
Select a modem/router
$0.00Total Upfront Cost
$0.00Total minimum plan cost: $0.00. Plus total upfront cost: $0.00. Total minimum contract term: One (1) month. Plans are available to new residential nbn® customers only and are subject to service qualification. Typical busy period (7pm–11pm, Monday–Sunday) speeds apply. For new accelerated plans, including nbn® 750/50, typical speeds are theoretical as busy-hour data is not yet available. Actual performance may vary due to several factors. See the nbn® Factsheet to learn more.
Welcome home to better internet
Unlimited data
(because someone’s always online)
Download what you want when you work from home, stream and play every new release, and scroll like nobody’s watching without ever checking your usage. Every Residential nbn® plan includes unlimited data, so your household can stay online without caps and that “are we about to run out?” moment of panic.
nbn® plans on your terms
Upgrade your speed, switch plans, or mix things up whenever your household needs something different. Vonex Residential nbn® is month-to-month with no upfront costs, no lock-in contracts, and no exit fees. No strings attached. Just internet that fits around real life.
30+ years of keeping Australians connected
When you choose Vonex Residential nbn®, you’re tapping into more than three decades of telecommunications experience across Australia. It’s the kind of experience that keeps your internet reliable and gives you real support whenever you need a hand.
Get connected in three easy steps
Step 1
Check your address
Enter your address to see what plans are available at your place.
Step 2
Choose your plan
Pick the speed that suits your home. Upgrade, downgrade, or cancel anytime.
Step 3
Connect and enjoy
Conveniently check out online and we’ll connect you in no time
Wi-Fi that reaches every corner of your home
These days, your whole house connects to Wi-Fi. Movie night in the lounge room, work calls from the study, gaming in the bedroom, and smart devices like cameras, speakers, lights, solar systems, and doorbells all on the same Wi-Fi. But every home is different. Room layout, wall materials, and where devices sit can all influence how Wi-Fi performs. With the right setup, Vonex Residential nbn® keeps everything connected, from small apartments to busy homes full of devices.
Recommended setup for your home
Find the setup that suits your space and the way your household uses Wi-Fi.
Small Home
2–4 rooms, everyday usage.
Recommended: 1 modem
Medium Home
2-3 rooms, light usage.
Recommended: 2 modems
Large Home
4+ rooms, high usage.
Recommended:
1 modem + Wi-Fi mesh system
Choosing the right internet plan just got easier
Not sure which speed your place actually needs? No worries. These quick guides break it down so you can compare speeds, understand what affects performance, and pick the best nbn® plan for your home.
Internet
How much speed do you need?
A couple of devices here and there, or a house that’s always online? See how everyday internet use shapes the best speed for your home.
Internet
Getting stronger Wi-Fi around the house
Wi-Fi struggling in certain rooms? Router placement, wall materials, and home layout can all affect your signal. A few small tweaks can make a big difference.
Internet
Moving house? Don’t leave your internet behind
Internet availability and speeds can vary by address. Check your new address and call us to organise your Vonex connection before moving day.
Vonex Residential nbn® FAQs
A speed tier refers to the maximum download and upload speeds available on your nbn® plan. Speed tiers are measured in megabits per second (Mbps) and determine how fast data can be downloaded to and uploaded from your service. For example, a 500/50 speed tier provides download speeds of up to 500Mbps and upload speeds of up to 50Mbps. Actual speeds may vary depending on factors such as network conditions, your connection type, and in-home setup.
Typical evening speeds refer to the average download speed you can expect during the busiest time of day for internet usage, usually between 7pm and 11pm. This is when the network experiences the highest demand, so speeds may be lower than the maximum speed of your plan. Typical evening speeds provide a more realistic indication of the performance you can expect during peak usage periods.
The right speed tier depends on how you use the internet and how many people will be connected at the same time. Key factors to consider include:
- Your usage habits: Activities such as streaming video (especially in HD or 4K), online gaming, video calls, and large downloads require higher speeds.
- Number of users and devices: More people and devices using the connection simultaneously will increase the demand on your service.
As a general guide, a 500/50 speed tier is suitable for larger households with moderate to high usage, while larger, tech-savvy households with many connected devices, smart home setup, content creators and regular media file sharing, those typically with heavier usage, may benefit from a higher speed tier such as 1000/100.
Currently, Vonex does not supply hardware, but you can use your own modem/router or purchase one from a retailer, such as The Telco Shop.
The type of hardware you need depends on your nbn® connection:
- For nbn® services that connect via a phone cable (VDSL/FTTN): Look for a modem that supports VDSL or VDSL2.
- For nbn® services with a connection box in your home (FTTP, HFC, or others): Use a modem/router that is NBN WAN compatible. Check the device ports for a “WAN” label.
If you are unsure which hardware is right for your connection, please contact our Sales or Support teams for guidance.
You may be able to use a modem/router from another provider. However, devices supplied by some ISPs use proprietary or locked firmware, which can limit our ability to change settings or support certain services, including VoIP.
If you choose to bring your own equipment, you are responsible for ensuring it is compatible with your nbn® connection and that you have access to the device settings, including any required login details or passwords.
If you have any questions or need help checking compatibility, our friendly Residential nbn® Support Team is here to help.
We take all payments via direct debit from a credit or debit card. Your preferred payment method will be recorded during checkout. Simply follow the prompts on the signup form above. If you require assistance, please speak with our Accounts Team.
Our Acceptable Use Policy outlines how our services may be used. The service must not be used for illegal activities or in a way that is harmful, abusive, or disruptive to others, including harassment, intimidation, or bullying. We reserve the right to suspend or terminate a service if it is used in breach of this policy or our Terms and Conditions. You can view our Acceptable Use Policy, along with all other Vonex policies, at vonex.com.au/policies.