Policies

• What You Need to Know- Information about our services
• Vonex Standard Form of Agreement Internet
• Vonex MBE SLA- Service Level Agreement
• Vonex Standard Form of Agreement (VoIP)
• Vonex Standard Form of Agreement PSTN
• Internet Acceptable Use Policy
• Appointment of an Authorised Representative
• Vonex Customer Complaint Handling Policy
• Vonex Financial Hardship Policy
• Vonex Fair Use Policy
• Authorised Representative Process