Australian telecommunications provider, Vonex, has once again been recognised as the top- performing telco for customer satisfaction, recording the lowest complaint rate per 10,000 services for three consecutive quarters (September 2024, December 2024 and March 2025) according to the Australian Communications and Media Authority (ACMA). This recognition is of great significance to Vonex and its… Continue reading Vonex Leads Telco Industry in Customer Satisfaction
Vonex is proud to announce that it has been ranked #1 in Australia for the lowest customer complaint rate in the telecommunications industry, according to the latest Telco Complaints-Handling Performance Report released by the Australian Communications and Media Authority (ACMA). The report, which analysed telco complaint handling for the Quarter Ending September 2024, found that… Continue reading Vonex: #1 in Australia for Customer Satisfaction with the Lowest Complaint Rate
Telecommunications innovator Vonex Limited (“Vonex” or the “Company”) (ASX: VN8) is pleased to advise that the Company has completed its acquisition of Network Technology (Aust) Pty Ltd t/as OntheNet (“OntheNet”), first announced to the ASX on 5 October 2022 (the “Acquisition”). OntheNet provides data network, voice and hosting/colocation services primarily to business customers across Australia.… Continue reading Vonex Completes Acquisition of OntheNet
With identity fraud on the rise, keeping our personal information safe is essential, but with growing digital footprints, harder to manage. Recent major hacking events over the last 12 months have served as a wake-up call for all businesses to tighten security measures Here are some of the steps we take to protect our customer’s… Continue reading Data Security: How we are protecting our customers
MNF Group has finalised its deal with Vonex for the sale of part of the company’s direct business for $31 million. The two signed the conditional term sheet on 7 June and MNF Group told shareholders today that all conditions of the deal had been satisfied including detailed due diligence. At the time Vonex said the deal… Continue reading MNF Group closes $31m direct biz sale to Vonex
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