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• Migrating Customer Centre

Migration in progress

Vonex is migrating Residential VoIP Services from a legacy platform to our advanced servers. We have taken great care to ensure minimal disruption throughout this process and look forward to customers sharing in the Vonex difference.

For all migration enquiries,
call 1300 731 048
or email residential@vonex.com.au

What can I expect from the migration?

New Plan

Affordable, high quality and feature-rich, there’s a Vonex VoIP home phone solution to suit your everyday communication needs.

$5 Bonus Credit

We’re saying thanks for your loyalty with $5 bonus credit pre-loaded to your account.*

Customer Guarantee

Our dedicated Consumer Support Team and ultimate network reliability will ensure ‘you’re always on’ in business and in life.

Trusted Australian Brand

With over ten years of experience and thousands of customers nationwide, Vonex is the telco more Aussies rely on.

*T&Cs apply. Offer ends Wednesday, 30th June 2023. The $5.00 bonus calling credit offer applies to current Vonex Residential Customers migrating from legacy MyNetFone VoIP Plans to new Vonex VoIP Plans only and excludes all other products. Not available to new Vonex Residential VoIP Customers. The $5.00 bonus calling credit will be loaded upon transfer to Vonex’s servers. One (1) $5.00 bonus credit per eligible account. The $5.00 calling credit cannot be transferred, exchanged for cash or used in conjunction with any other offer. Once applied, the credit forms part of the account balance and will therefore be subject to the terms and conditions surrounding account top-ups and closures.