What is a cloud-based phone system?

A cloud-based phone system is a phone service delivered through the internet. Vonex created ONdesk—one of the first cloud-based business phone systems in Australia—to streamline and manage all your business’ mobile and landline calls via a secure internet platform that’s reliable, scalable and tailored to communications needs.

Why choose ONdesk?

ONdesk is used by thousands of businesses, including some of Australia’s leading brands and is even white labelled by other telcos. ONdesk can be programmed for any digital handset, like your state-of-the-art Yealink T5 Business Phone Series or even used as an app on your mobile phone without compromising on its capability.

Need more information?

There are a lot of features of a cloud based phone system and not all are made equal. We have collaborated with Smart Company to create a DIY Guide to Improving your Business Communications.

Download your copy below:

Reliability

Even if your power and internet go down, your phones can be immediately diverted to other lines, other offices or to your mobiles providing a seamless, secure solution. We deliver a 99.999% uptime guarantee, which is unparalleled in Australia.

Lower costs

Business technologies are always evolving. It would be ideal if a business could access the most advanced technologies without having to spend large amounts of money on hardware. ONdesk makes this possible.

Scalability

For most businesses, it is difficult to know what is happening next month let alone what is going to happen in five years. Need new lines in your current office? Setting up a new interstate branch? ONdesk makes it as easy as adding a new phone and connecting it to your internet.

Feature rich

Music on hold, conference calling facilities, call forward to mobile, voicemail to email, twinning to mobile and a host of other features are packed into ONdesk. Most of these functions are free or available at a minimal cost, and we look after all setup and changes.

Easy installation

Our system is fully configured in house to your exact specification prior to being delivered to you. So, it is as simple and plugging it into power and an internet connection and start using it. That’s what we call plug and play.

Flexibility

ONdesk is a cloud-based business phone system, meaning it’s not fixed to a location, only the internet. This allows you to access your office anywhere, which makes it a great solutions for staff on flexible working hours or remote teams.