Looking at the penetration of web-based business solutions and the dramatic, disruptive cost models available in the USA, it becomes immediately apparent that we are paying too much.

Australian businesses continue to pay ridiculously high charges for fixed phone lines and even those taking advantage of VoIP services have been slow to move to SIP trunks as they are still expensive here. Read More

Passed away quietly while sleeping May, 2010

Once the mainstay of corporate offices big and small, the telephone exchange was a vital cog in the machine of business. It started in big firms as a small group of ladies crowded, often smoking constantly, in a small room plugging connections into a board on the wall.

The more recent incarnations of the PBX were still confined to closets around the world – although usually with improved air conditioning and smoking bans. As they moved from analogue to digital to VoIP and advanced features migrated within the budgets of ever smaller firms, the concept remained the same. Costly equipment with limited capacity on expensive maintenance contracts connected to expensive landlines at monopoly call rates. Read More